Policy
Returns & Refunds
30 days. If it doesn't work, you pay nothing.
The 30-Day Guarantee
Email us within 30 days of delivery. Tell us it didn't work. We refund the full amount — no forms, no return shipments, no friction. We've offered this since day one because we've never had to use it on a product that was used correctly.
How to Request a Refund
- Email support@realigning.store within 30 days of delivery.
- Include your order number and a brief note on what happened.
- We process refunds within 3–5 business days to your original payment method.
Bundle Returns
For The Posture System Bundle: you may return the entire bundle within 30 days for a full refund. Partial bundle returns are handled case by case — email us and we'll sort it out.
Damaged or Defective Items
If your item arrived damaged or stops working within 90 days, we'll replace it at no cost. Send a photo and your order number and we'll ship a replacement within 48 hours.
Shipping Costs
We cover return shipping costs for defective items. For change-of-mind returns, customers are responsible for return shipping (or simply keep the product — we still refund you).
Questions about your order?
We reply within 4 hours during business hours (UAE time).
support@realigning.store